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Fully managed Mastodon instance with admin access
Dedicated server, storage, IP, and reverse DNS
Proactive threat blocking and security
Hosting, updates and maintenance
Email delivery for notifications
Support your own domain
Fast relay for connectivity
24/7 Server monitoring
Access to your data
Cache cleanup
Daily backups
Migration of existing Mastodon instances
Dev, staging and prod environment
OAUTH, SAML, LDAP integration
Scalable for dynamic traffic
High availability options
Is there a user limit for each plan?
There is no "hard" user limit. The performance of your Mastodon instance depends on the user activity. The number indicates fast response time and very good user experience.
What is the difference between toot.io and shared hosting providers?
With shared hosting, your Mastodon instance shares the majority of resources, including memory and CPU, with other applications on the host. This can result in a decrease in performance if another application experiences a traffic surge. In contrast, we're using a dedicated server for each Mastodon instance, hence you will get a better performance and reliability. Shared hosting provider also using fixed URLs for images, that means if you leave the provider all links in the Fediverse are broken forever. Instead we're serving your images through your own domain.
Can I choose the hosting location?
Yes, you can choose between US (west, east), Finland, and Germany.
Can I use my own domain name?
Yes, you just need to update the DNS settings at your domain provider. We help you with that.
Which payment methods to you offer?
Currently we provide credit card payment, Paypal via Stripe and bank transfer with IBAN.
What are the cancellation terms?
You can cancel at any time, with no extra costs in the customer portal.
Can I change the hosting plan after signup?
Yes you can up/down-grade whenever you like.
Can you provide an invoice?
Yes, you can download the invoice in the customer portal.
Can you host big instances with 100.000+ users?
Yes, our scale-out architecture with load balancer and failover setup can grow with your community.
Can't find the answer you're looking for? 📫 Get in touch with us.
